eHandover is an award-winning, clinician-designed handover solution that benefits patients, users and the overall health organisation.
Based on standard Microsoft tools that are readily available in most Trusts, as well as already being familiar to clinicians, it is no exaggeration to say that a Doctor can learn to use this solution in minutes.
With a full audit trail and providing a range of reporting options, not only are patients and clinicians protected, the Trust can also use the audit information from the solution as an education source to improve care and patient outcomes.

The process is overseen by a senior clinician; to maintain a high standard of clinical governance, and supports the continuing education of junior Doctors.
eHandover is more than just an innovative IT solution; it is a practical handover methodology that will revolutionise the way we tackle patient handover in the future.

Ascribe and Barking, Havering and Redbridge University Hospitals NHS Trust were awarded the E-Health Insider award for eHandover in the category of 'Best use of IT to promote patient safety' in 2011.

More recently, customer Mid Cheshire Hospitals NHS Foundation Trust, in partnership with NHS England, won the HSJ Award for 'Value and Improvement in Medical Technology' with their eHandover project, read more here.

See below our video on eHandover at Barking, Havering and Redbridge NHS Foundation Trust


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eHandover has been used in our trust across both acute hospital sites since March 2010. Users have created 97,000 handovers over this time. This highlights the great amount of user acceptability of the system

eHandover has highlighted that greater amounts of handover work was requested over weekends, when tasks were often transferred across many clinical shifts. Despite this, self-reported task-completion rates on eHandover remained consistently high, achieving nearly 90%.

Medical handover is much more effective when using electronic handover systems in conjunction with verbal handover. The study published in the Future Hospitals Journal has shown high self-reported completion rates for handover work that is moved across clinical shifts.

Dr Aklak Choudhury
Clinical Lead
Barking, Havering and Redbridge University Hospitals NHS Trust Community Services


  • ​Improves patient care and patient safety.
  • Improves clinical communication.
  • Reduces risk; improves clinical governance.


  • ​Provides a paperless handover record available to all clinical staff.
  • Saves clinical time by cutting information duplication.