Social care encompasses a wide variety of services, usually commissioned by local authorities, including “meals on wheels”, day centres for people with learning disabilities and home care assistants for the elderly. Ascribe's solution is a service user-centred information system which supports effective social care planning, fully integrated with mental health, and is highly customisable to support the workflows of the many professionals involved in social care.
 

Key Benefits:
 

• RAP Returns – DH RAP Returns delivered as in-built reports
• Single Assessment Process for Older Persons – fully supported via flexible Web-based interface, allowing a high degree of local customisation
• Care Programme Approach (CPA)/Effective  Care Co-ordination (ECC) – fully supported via Web-based interface
• Connectivity – Ascribe Message Engine allows links to other information systems and the CfH spine. 

Modules in more detail:
 

Care management
 

A highly configurable, multi-disciplinary care management module provides the means to create and monitor care pathways, care plans and assessments. Packages of interventions are built to address a specific need using the core care plan templates. Users build the patient care plan by importing and customising the pre-built packages of care. Target outcomes, actual outcomes and variances are recorded for effective clinical governance reporting. Web technology is used to provide an easy-to-learn interface and a high degree of flexibility of form layout, so the solution may be configured to match existing (paper or electronic) systems.

 

Assessments
 

Assessments are fully customisable. Unlimited assessments may be built to match local business processes. Individual assessments may be combined into larger forms specific to the workflow of particular workers.
 

RAP Returns
 

Single Assessment Process
 

Ascribe's solution also fully supports the Single Assessment Process for Older Persons. Individual assessment components are be designed (using the template builder) to match local processes, which are then built into a variety of combined web forms specific to a professional group or a particular stage in the assessment process. A series of customisable report views, allow show a snapshot of up-to-date information from all stages of the assessment process.

Document management
 

Microsoft Word integration allows local administrators to define standardised letter/document templates including data fields, which may be quickly generated and printed by users, then saved in the database as part of the patient record. For example, our customers use Word documents to produce letters and provide easy-to-read printouts of care plans and assessments for patients. Scanned documents may be also be saved into the patient record.

User alerts
 

The system may be configured to send alerts to users, giving notice of forthcoming review dates and other significant events relating to their patients. The alerts are displayed as a task list whenever the user logs in. Alerts remain in the user’s task list until they dismiss them (at which point they are archived and the date and time of dismissal are logged in the audit trail).