Ascribe Domiciliary Care is an information system designed to manage operational, clinical and financial aspects of community care.

Improved Service Efficiency
ADC ensures the most appropriately skilled and available staff are scheduled to deliver services to their clients. This provides:

• Improved efficiency of staff schedules and hours worked
• Advanced planning of schedules and better management of appointment reallocations
• More precise client budgets, including over and under runs

Improved Financial Control  
ADC holds financial information about debtors and patients. Standard fee schedules can be created by finance staff and linked to debtors to create financial programs. These can then be allocated to the clients to specify the type of service, the appointment schedule, authorisation limits and rules for travel, consumables and equipment.

The accounts receivable cycle is reduced by allowing charges for services to be split between multiple debtors and the client ensuring invoices are correct and complete.

Better information at the point of care
A single client record holds all the information for all the services associated with the client such as nursing, allied health, personal care, home maintenance, transport, delivered meals and respite care. Field staff that are equipped with mobile computers are able to manage their appointment and record information about clients on the spot. The system alerts clinical staff to any medical conditions or special needs of a patient and enables them to attach notes.

Other Services
ADC is developed and supported as part of a flexible product solution program. A range of implementation options are available from a simple deployment to a fully managed outsourced solution including consulting, customisation, training, systems management tools and 24 by 7 managed services.

ADC Client Management System - Functions

Client Master Index
• Automated allocation of unique identifier
• demographic information
• Search functions
• Alternate identifiers, contacts, names and addresses with history
• Postcode and SLA validation
• Consolidation/deconsolidation of records

Client Management
• Episode management - referral, admission and discharge
• Financial information
• Care types
• Alerts & notes
• Assessments
• Diagnostic coding
• History file tracking
• Visit recording

Clinical Support
• Clinical pathways
• Client care plans
• Clinical review
• Assessment authoring tool

Group client management

Program Management
• Program definitions and business rules
• Online summaries and reports

Client Document management
• Document attachments to clients, episodes, events

Staff Management
• Individual and organisational provider information
• Provider matching
• Multi-service appointment scheduling
• Recurring appointments
• Rostering
• Site staff workload management

Call Centre (Call Agent)
• Integrated with telephony system
• Retains all client and non client communications and tasks
• Task allocation
• Uses client demographics to route calls to specific operators
• Linking to call recordings
• Advanced call agent management for VHC clients

Referral In
• Referral Board
• CSC Intake management and processing

Referral Out
• Referral out process with attachment of documents/assessments
• Tracking of referrals to external organisations

Electronic Referral
• Web Referral
• Interface with InfoXchange S2S

Financial Support
• Fee schedules
• Financial programs
• Automated Invoice creation and statement/Invoicing printing
• Processing of Credits and reversals
• Third party Billing - DVA, WCA, etc...
• Interface to Debtors
• ODBC interface

Reporting
• Planning roster and run sheets
• Label printing
• Statutory reporting
• Data warehouse extract routines
• A fully integrated Report Writer enables individual users to configure and design reports

Ascribe Report Writer Reports
• SCTT
• Others...

Standard Reports (This list is an abbreviated list)
• Summary Statistics
• Client Registration Summary
• Client Interagency Referral Summary
• Client Referral Notification/Separation Summary
• Client Label print
• Planner report of scheduled appointments
• Electronic SSVR report
• Client Missing Fields report
• Automatic Discharge report
• Statistical Summary report
• Invoice and Invoice Reversal reports
• VTA Exception report
• VTA Payment report
• Program Appointments Match report
• Recalculate Appointments report
• Roster report
• Table Downloads report
• Veteran Monthly File Match report
• Veteran Review Tasks report
• Assessment print reports
• Care Plan print report

Support of Mobile Computing
• Management and management of Mobile workforce
• Messaging (HL7)
• Interface to Gemino system - downloads
• Handheld inquiry

Other Interfaces
• RosterOn

For more information or to book a demonstration, please call us on +44(0) 870 053 4545 & ask to speak to our Sales Office team.